Support Hub • 2-Hour Response SLA
How can we help your brand scale?
Have questions about your UGC ad campaign, custom pricing, or need technical help? Our Dhaka-based creative support team is here to assist.
Live WhatsApp Chat
Instant chat with our creative directors for quick campaign inquiries.
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Direct Phone Line
Call our support line for urgent order updates or billing support.
+880 1650078037
Email Desk
Send detailed briefs, NDAs, or invoices. Average reply in 2 hours.
support@4kugc.com
Creative Studio
Level 4, Plot 18, Road 11, Banani, Dhaka-1213
Sat – Thu: 10:00 AM – 8:00 PM BST
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Frequently Asked Questions
Our standard turnaround is 3 to 5 business days after receiving your product briefing and confirmation. Premium Rush packages offer 2-day priority delivery.
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